Shipping policy

Shipping Policy

Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Time We ship to the United States via international express carriers (e.g., DHL, FedEx, or ePacket). Estimated delivery time is 7-15 business days after dispatch.

Shipping Costs Shipping costs are calculated based on the weight and dimensions of your order and will be displayed at checkout.

Free Shipping We offer free shipping on orders over $99 (adjust this amount based on your pricing).

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order at [carrier website].

Import Duties & Taxes Our products are shipped from China. Import duties, taxes, and customs fees are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your local customs office for more information.

Damaged or Lost Packages If your package arrives damaged or is lost in transit, please contact us within 7 days at keerain-csteam@outlook.com with your order number and photos of the damage. We will arrange a replacement or refund.